6569 Clay Avenue SW, Grand Rapids, MI 49548

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Holiday Inn Express & Suites Grand Rapids South

6569 Clay Avenue SW

Grand Rapids, MI 49548 US


Phone: 616.871.9700

Email: sales@hiegr.com

Your privacy is important to Byron Hospitality Inc. To help protect your privacy, we adhere to the following:

· This Web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this Web site will provide customers with the means to make sure that Personal Information is correct and current.

· The Web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This Web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).

· If this Web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.

· This Web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Byron Hospitality Inc. or the site: (b) protect and defend the property rights of Byron Hospitality Inc. or this site, and (c) act under exigent circumstances to protect personal safety of users of Byron Hospitality Inc. hotels, the site, or the public.

· If, at any time, a customer believes that this Web site has not adhered to these principles, please notify Byron Hospitality Inc. by email at sales@hiegr.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

· Customers should also be aware that data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. Cookies are small text files a Web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that can access a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature;however note that cookies may be necessary to provide customers with certain features. 

We will never ask you to provide sensitive personal information (e.g. IHG Rewards Cub numbers ,  credit card numbers,) through this website. Do not submit this type of personal information through this site directly. To book sleeping rooms or banquet/meeting space, please call the hotel directly or book through our brand website. This website is encrypted with SSL Web Server Certificates and complies with applicable laws pertaining to collection, storage, and further handling of such information, including necessary disclosure to and permission of each guest of such actions.